Hatem Hatamleh

Pioneering the Third Era of QA
FedEx Shell Miro Vodafone Vandebron LG QAcart

Manual → Automation → Vibe Testing. I help SDETs become agent managers — and I built the Magic Agent that made FedEx teams agentic. Founder of QAcart, 20,000+ students.

The Third Era of QA

Each era didn't replace the last — it shrank the boring part. Today an agent opens the dashboard, reads the logs, and hunts down the lost data for you.

01

Manual QA

Open the app. Click. Verify. Repeat. Slow — but you saw everything.

02

Automation

Write code that clicks. Selenium, Playwright, Cypress. Fast — but every test is a maintenance bill.

now 03

Vibe Testing

Describe what matters. The agent opens dashboards, debugs failures, hunts down lost data — the speed of automation with the depth of manual.

Manual → Automation → Vibe Testing. The SDET role didn't disappear — it got leverage: you shift from test author to agent manager.

I built this shift in production — Magic Agent made entire FedEx teams agentic. See how →
Hatem Hatamleh
English Arabic Dutch

From Test Author
to Agent Manager

Senior SDET with 16 years in quality — and today my focus is helping teams and professionals go agentic. I build the knowledge-base agents, agent skills, and vibe-testing workflows that let an SDET describe intent and let agents do the execution. At FedEx I built Magic Agent that made entire teams agentic and is officially adopted via Copilot CLI.

Originally from Jordan, now based in the Netherlands. I founded QAcart to share everything I've learned with 20,000+ students — and I now teach the third era of QA through Agentic AI for SDETs and Vibe Testing, because the testers who stay relevant won't write tests, they'll manage the agents that do.

16+ Years Experience
20K+ Students Trained
7 Companies
16+ Meetups Organized
Agentic AIVibe TestingAI AgentsAgent SkillsKnowledge-Base AgentsRAG & MCPTeachingTest ArchitectureCI/CD Pipelines
ISTQB Agile Tester 2019
PMP 2014
ISTQB Foundation Level 2013

Where I've Been

Agentic AI Engineer

FedEx Hoofddorp
May 2025 — Present
  • Built "Magic Agent" — the MAGIC+ Knowledge Base Agent for FedEx Ship Manager: 12 specialized skills, 70+ domain docs, and live access to Dynatrace, Optimizely, Figma, VersionOne, and PostgreSQL. Adopted across 7+ teams via Copilot CLI
  • Helped QAs, developers, and Product Owners boost productivity — the agent debugs a production issue (logs, feature toggles, API traces, root cause) in ~3 minutes instead of hours
  • Built dedicated Frontend, Backend, and Playwright agents that read PRs and stories to generate tests, API calls, and full story-refinement reports
  • Automated knowledge-base upkeep: one command scans merged PRs and V1 stories, reads the diffs, and updates the matching domain docs — 65+ PRs and 42+ stories in a single run
Copilot CLIAI AgentsAgent SkillsRAGPlaywrightDynatracePostgreSQLFigma

Senior SDET | Consultant

FedEx Hoofddorp
Jun 2023 — May 2025
  • Designed synthetic transaction monitoring with Playwright, GitHub Actions, and Grafana for 24/7 production visibility
  • Built a Playwright test service with Spring Boot to centralize automation reporting across teams
  • Established integration testing strategy using Test Containers for core microservices
  • Introduced visual regression testing framework adopted by all teams in the department
PlaywrightK6Test ContainersSpring BootGitHub ActionsKubernetesAzure

Founder & Engineering Manager

QAcart Tilburg
Jan 2018 — Present
  • Founded and scaled QAcart to 20,000+ students across online and offline training programs
  • Built the complete application using Svelte and Supabase with CI/CD pipelines
  • Designed a multi-agent AI system: Explainer, Test Cases, Presentation, and Designer agents
  • Managing an engineering team of 2 developers and 1 QA engineer
  • Organized and hosted 16+ QA community meetups in Amsterdam
SvelteSupabaseClaude APITypeScriptGitHub ActionsPlaywrightAWS

Senior QA Automation Engineer | Consultant

Shell Recharge Amsterdam
Nov 2024 — Jun 2025
  • Spearheaded E2E test automation for charge points, charging flows, subscriptions, and payments
  • Architected a centralized mock server for testers and developers to simulate complex scenarios
  • Established mobile test automation framework using Maestro for React Native
React NativeNestJSMaestroDatadogNG-API MockGitHub Actions

Senior Test Automation Engineer

Miro Amsterdam
Mar 2022 — Jun 2023
  • Developed "Mi-Test" — internal testing tool adopted by 200+ employees
  • Refactored the complete backend API test automation framework
  • Automated all new features and regression scenarios for the growth stream
PlaywrightREST AssuredAWSDockerGrafanaSpring Boot

Senior Test Automation Engineer

VodafoneZiggo Utrecht
Feb 2021 — Feb 2022
  • Built integration test framework from scratch covering 300+ test cases
  • Implemented performance testing with K6 and synthetic monitoring with Uptrends
  • Integrated Cypress into the CI/CD pipeline with automated quality gates
CypressK6DockerAWSBrowserStackGrafana

QA Automation Engineer

Vandebron Amsterdam
Sep 2018 — Feb 2021
  • Established the E2E test automation framework using Cypress across all teams
  • Automated Salesforce integration testing
  • Designed performance testing scripts and reporting dashboards using JMeter
  • Led hiring process for QA engineers across multiple teams
CypressSeleniumAppiumJenkinsDockerJMeter

Software Quality Engineer in Test

LG Electronics Amman
Oct 2010 — Sep 2018
  • Built the complete automation test framework for the MEA region from the ground up
  • Created the global Call and SMS testing checklist adopted by LG teams worldwide
  • Tested and certified all mobile devices launched across the MEA region
PythonJavaAppiumHP ALM

My Tech Stack

I'm not tool-agnostic. The concept and the knowledge matter — not the tool itself. I adapt what's in the tool's documentation with engineering best practices to fit each project's specific needs.

AI & Agentic

AI Agents Agent Skills MCP Vibe Testing Claude SDK OpenAI SDK Claude Code Copilot CLI RAG Multi-Agent Systems Prompt Engineering CrewAI LangGraph LangChain

Test Automation

Playwright Cypress Selenium Robot Framework Appium Maestro REST Assured HttpClient Postman

Languages

TypeScript Java Python JavaScript Bash

DevOps & Cloud

Docker GitHub Actions Kubernetes AWS Azure Firebase Jenkins Test Containers

Performance & Monitoring

K6 Grafana JMeter Kibana Datadog Uptrends

Mocking & Other

NG-API Mock WireMock Test Containers Git IntelliJ Ultimate Raycast

Giving Back

QAcart

Founder · 20,000+ Students

An Arabic-first education platform built to make QA accessible. Online and offline training programs covering test automation, CI/CD, quality engineering, and now AI agents.

20K+ Students trained
50+ Courses & workshops

QA Meetups Amsterdam

Organizer · 16+ Events

Organizing and hosting QA community meetups in Amsterdam. A space for testers, developers, and managers to share knowledge, learn from each other, and build connections across the Dutch testing community.

Corporate Training

Consultant & Trainer

Delivered training and consultation to companies on test automation, CI/CD, quality engineering, and AI in testing. Helping teams level up their QA practices and adopt modern tooling.

Engineering Manager

QAcart Team

Managing a team of 2 developers and 1 QA engineer at QAcart. Overseeing product development, architecture decisions, CI/CD pipelines, and the multi-agent AI system.

My Teaching Philosophy

Not just a teacher — a friend and mentor. My goal is to make students think, not just memorize.
Every student is different — adapt to their personality
Be honest — if you don't know something, say so
Help students solve problems themselves rather than solving for them
Celebrate achievements no matter how small

Let's Make Your Team Agentic

Here's how I help teams and professionals move into the third era of QA.

Agentic Transformation for QA Teams

Roll out vibe testing in your team: knowledge-base agents, agent skills, and the shift from writing test scripts to managing agents that test for you.

Build Custom Agents & Skills

From concept to production — Magic-Agent-style knowledge-base agents, RAG pipelines, agent skills, MCP integrations, and Chrome extensions for your stack.

Team Training

On-site or online training: Agentic AI for SDETs and Vibe Testing — give your testers and engineers the agentic skills to 10x their output. Minimum 3 participants.

1-on-1 Agentic Coaching

Personalised sessions to make you agentic — build your first agent, wire it to your tools, and rewire how you work. For SDETs and non-developers alike.

Book a session

Tell me about your team and I'll map the fastest path to agentic.

Also open to the right senior agentic / SDET role.

Built with by Hatem's AI Agents